Frequently Asked Questions about our Photography

We stand out from other photographers because we offer professional photos at affordable prices! We also focus on capturing moments and making memories. We offer professional techniques while working with children and pets too! We offer professional editing/retouching and lighting as well as props which help to bring your beach setting to life. We are also unique in that we work with families to help you get exactly what you were imagining for your beach photos.

You can wear whatever you’d like. Some families like their photos to be more formal, and some are more relaxed. We find that lighter colors look best with khakis or jeans. Keeping patterns to a minimum is best. Adding a pop of color is always a good way to bring out the uniqueness of your family and brighten up your photos. It’s also helpful to remember that there is almost always a breeze on the beach. This means long, flowing hair might not cooperate. Keep this in mind, ladies, when getting ready for your session. It is best to look through our portfolio for ideas.

We do offer professional editing on all the photos you receive and this does take some time but it’s worth the wait! It typically takes 1-2 weeks to be able to access all of your edited photos online in your client gallery. If you order print material they can take an additional 1-2 weeks to receive.

We have worked with large groups before and we are very good at getting everyone’s attention. Also, our photographers are unique in that they take a lot of photos in the session. They don’t just snap one or two shots of each pose. This increases our chances of getting that perfect shot of even the most difficult group! Bring on the challenge!

No, we shoot on the beach at sunrise and sunset, this is so the photos turn out best. We would recommend booking one of our other Hilton Head Locations.

Yes! We love working with pets and we know what a big part of the family they can be! We will do our best to include your furry friend, however, there are beach regulations during tourist season. This means we will have to be sure to schedule your portrait session during a time when they are permitted on the beach which is anytime before 10 a.m. or after 5 p.m. from Memorial Day to Labor Day and be sure to keep them on a leash!

We accept credit cards through our online booking software. We do require the session to be paid in full prior to the portrait session. This is nonrefundable if you cancel without giving at least a one-week notice for family photography.

We typically like to schedule the sessions at the beginning of your vacation so if the weather doesn’t want to cooperate, we will have plenty of time during the rest of your vacation to reschedule. If we cannot get a day where the weather is nice enough for your session, you would get a full refund of the session payment.

Family, Engagement & Senior Photography: You can cancel your session within 1 week of the session time for a full refund. If you cancel after the 1 week deadline there is no refund. If you need to reschedule your session we will make every attempt to accommodate your schedule. If your session is canceled due to weather, a call that will be made by the photographer, the session will be fully refunded. If weather is an issue we will first attempt to reschedule your session to a new time.

Wedding packages: A 40% retainer is due immediately to book and hold the date of your event and also serves as a cancellation fee. The remaining balance is due one (1) weeks before the date of the wedding. If for any reason the Client cancels before the wedding date, the Photographer will keep the the event retainer fee paid to hold the wedding or event date as a cancellation fee. Cancellation must be made and sent in writing, by e-mail. However, if the client requires to change the wedding date, we will do our best to accommodate the change and no fee will be charged as long as the new date is available and within five months of the original event date. If we are not available for the new date, the original contract will be cancelled and subject to the cancellation policy.

Real Estate & Rental Photography: You can cancel your session within 24 hours of the session time for a full refund. If you cancel after the 24 hour deadline there is no refund. If you need to reschedule your session we will make every attempt to accommodate your schedule. If your session is canceled due to weather, a call that will be made by the photographer, the session will be fully refunded. If weather is an issue we will first attempt to reschedule your session to a new time.

Yes! The beach is not the only place we serve! We can come to your house, rental, or any other public place you would like with our At Your Location shoot. We have a location we prefer for the low country setting and of course we have a public beach we like to use for our beach portraits, but we can be flexible.

Accessing your client gallery is very easy! We will send you a personalized Gallery ID and password via e-mail after your photo session. You can access the client portal here. Once you have entered your Gallery ID, you will be asked for your password and a hint will be given to you to remind you of your password in case you forget. From here, you can choose prints and other products to order and customize them to your liking.

Yes, you can purchase all the high-resolution digital images with print rights for an additional $249.

If you purchase them individually the cost from your online gallery is $29.95 each.

Yes, you can purchase print products directly from your private online gallery. We have several hundred products but the most popular are:

5x7 - $11.95
8x10 - $19.95
11x14 - $34.95
16x24 - $54.95
20x24 - $65.95
20x30 - $79.95
24x36 - $120.95

All of our prints come from professional labs.